Privacy Policy
Do we share any personal customer information with anyone?
We share your personal information only with a few of our trusted partners including the payment gateway, order fulfillment, and tracking partners. Sharing of this data is necessary to fulfill your order. Be assured that we will do our best to always protect your personal information.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, email address, billing, order history, and feedback, about your visits to and use of supersupps.in (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views website navigation, etc.)
Email /SMS (if applicable): We may send you emails or SMS about your order, our store, new products, and other updates.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery, or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.
By registering on our website, you agree to receive marketing communication from Supersupps via email.
In case, you wish to stop receiving marketing communication, you may unsubscribe on the unsubscribe link shared in the email.
Please note: Transactional emails such as your account or order-related emails cannot be unsubscribed.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@supersupps.in or mailing us at Impulse Nutritech
U7, office no.1, the office club, NDA Pashan road, Bavdhan, Pune – 411021.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
PAYMENT & SECURITY
Supersupps.in is committed to providing you with the most secure experience.
Is it safe to use my credit/debit card on Supersupps?
Supersupps has partnered with payment gateway providers that securely process your payment and have a high level of security measures implemented in their systems.
Does Supersupps store my credit or debit card information?
Please note that Supersupps.in does not store, process or have any access to your card details. It may be saved with our payment gateway partners based upon your consent given to them.
What is a Payment Gateway?
Payment Gateways are online payment processors that accept and validate Internet payments from end customers in real-time. They provide a secure link between our website, various issuing institutions, acquiring Banks, and payment gateway providers.
What are the payment methods that we accept?
We accept Debit Cards, Credit Card, Netbanking, UPI, and Payment Wallets. Card Network- Visa, MasterCard, AMEX, and Rupay for online payments other than Pay on delivery option.
What security measures do our partner payment gateways provide for processing digital payments?
We use India’s most popular and trusted payment gateways. They are PCI compliance and ISO certified. About PCI compliance: The Payment Card Industry Data Security Standard is a set of security standards designed to ensure that ALL companies that accept, process, store, or transmit credit card information maintain a secure environment. PCI audit rules are governed by the council which is run by VISA & Master Card.
What payment gateways has Supersupps partnered with?
Supersupps.in currently uses Razorpay as the payment gateway partner. For more details on their contact details, privacy policy, security details or terms and conditions, we suggest directly going through their website.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in India and your transaction is processed by a payment gateway located in India, then your personal information used in completing that transaction may be subject to disclosure under Indian legislation. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links: The Website may be linked to the websites of third parties, affiliates, and business partners. We have no control over and are not liable or responsible for the content, accuracy, validity, reliability, or quality of such websites or those made available by/through our Website. The inclusion of any link on the Website does not imply that We endorse the linked site. The user may use the links and these services at User’s own risk.
INFORMATION SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Any information that we collect and store that is personally identifiable is protected using appropriate means, and Supersupps is not responsible for any unauthorized access or use by third parties.
If you provide us with your credit card, net banking, UPI, mobile wallets, or any other online payment information, the information is encrypted with the payment gateway providers only and not by us.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority, or that you are the age of majority you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company in the future, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@supersupps.in.